Important Note: Due to the current and ongoing situation with the Corona virus pandemic we are operating under reduced functionality and it will take longer than usual to fulfill orders. While we will try to minimize the impact of reduced operations here at the AT&T Center, certain delays in fulfillment are inevitable. We thank you for your patience and understanding during this time and please let us know if you have any questions.
At the Spurs Fan Shop we offer several options for shipping.
Please note times listed here are for shipping transit times only and in addition to fulfillment times, which can range from same day up to 3 business days depending on the time of year and item ordered.
Shipping Options and Transit Times:
Most orders are shipped via UPS and you have the following shipping method to choose from.
Standard Delivery - 3 to 10 business days. Orders shipped standard delivery will ship either UPS Ground or USPS priority mail and arrive in 3 to 10 business days from the date shipped.
2nd day - 2 to 3 business days. Orders shipped 2nd day will ship via the UPS 2nd service and arrive in 2 business days from the date shipped. There may be rare instances where this service takes 3 days depending on the destination.
Overnight - 1 business day. Orders will ship via UOPS overnight and arrive n 1 business day from the date shipped.
Once your order has been packed and shipped you will receive and email with tracking details letting you know when to expect arrival of your package.
In store pick up:
We currently offer in store pick at the Spurs Fan Shop at AT&T Center and by request at our La Cantera location. Order pick up is available during regular shop hours and during Spurs and Rampage games. We do not allow in store pick up during other events or times when the Fan Shop is otherwise closed to the public.
Please click here for information and directions to either of our Spurs Fan Shop retail locations.
We offer shipping to many destinations worldwide and all APO/FPO/DPO addresses. International orders are shipped via USPS and you can select either priority or express options.
International Priority - 7 to 20 Business Days
International Express - 5 to 10 Business Days
Please note these are best guess estimates and order may arrive sooner or later depending on the customs processes of the destination address.
The customer is responsible for all duties, taxes and fees that may be incurred and these are not charged at the time of purchase.
Due to the fact that all orders are shipped from the AT&T Center fulfillment times can vary from same day to up to 3 business days based on the event schedule. In most cases orders are shipped the next business day.
Custom items and drop ship items have additional processing times as noted on the product page.
Lost, Stolen or Incorrectly addressed packages. The Spurs Fan Shop is not responsible for lost, stolen or incorrectly addressed packages unless the fault is ours. If you live in an area with a history of missing packages please ask for signature confirmation.